Are Your Supervisors And Managers Trained To Handle ADA Accommodations?

Employers are accustomed to providing training on their anti-harassment policies. However, training supervisors and managers on ADA reasonable accommodation issues is equally important. Often, supervisors and managers are the people to whom employees go with "accommodation" requests. If these supervisors and managers do not know how to recognize and respond to reasonable accommodation requests, they could be improperly denying such requests without even realizing they are doing so. This could result in liability for the employer under the ADA.Accordingly, it is very important to train all managers and supervisors on ADA accommodations, including:

• How to recognize an "accommodation" request, including any request by an employee (or applicant) for a change in policy or procedure or other assistance related to his or her employment due to a medical condition.