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ARTICLE · 27 MARCH 2018

Servicers Challenge D.C.'s "Borrower's Bill Of Rights"

In particular, states point to their historic role in regulating the field of consumer protection.

United StatesConsumer Protection

Like a bevy of other jurisdictions, the District of Columbia has established a "borrower's bill of rights" which creates minimum standards for timely processing, correction of errors, and communication for servicers of federal student loans. 

In response to this state-level action, the U.S. Department of Education recently argued that all such regulations are wholly preempted by its own regulatory efforts and the Higher Education Act of 1965 ("HEA").  

On March 20, the Student Loan Servicing Alliance ("SLSA"), a trade group representing companies who collect education debt payments, invoked federal preemption in a lawsuit seeking invalidation of D.C.'s borrower's bill of rights. In particular, the complaint by SLSA argues that the bill violates a provision of the HEA that says loans authorized by the federal government are not subject to any disclosure requirements under state law. 

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