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ARTICLE · 23 JUNE 2022

Productwise Bitesize: Digital Content And Digital Services Directive 2019/770

Cooley LLP
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Directive 2019/770 on certain aspects concerning contracts for the supply of digital content and digital services (the "DCSD"). Forming part of the European "digital single market strategy",...

United StatesConsumer Protection
Jamie Humphreys
Jamie Humphreys
Tania Buckthorp
Tania Buckthorp
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What is it called?

Directive 2019/770 on certain aspects concerning contracts for the supply of digital content and digital services (the "DCSD"). Forming part of the European "digital single market strategy", the DCSD continued the European Commission's objective to harmonise consumer law provisions. It contains rules on conformity with the contract and remedies available where there is an issue with any digital content/digital service supplied. It also stipulates that the consumer must be kept informed of and supplied with updates (including security updates) where required under the contract and as necessary to ensure continued conformity of the contract/services with the contract.

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