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ARTICLE · 03 APRIL 2023

Negative Option Practices Under Increased Scrutiny In The US

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Retailers and service providers with US business operations should take note: the Federal Trade Commission (FTC) is increasing its scrutiny of negative option marketing activity...

United StatesConsumer Protection

Retailers and service providers with US business operations should take note: the Federal Trade Commission (FTC) is increasing its scrutiny of negative option marketing activity to combat unfair or deceptive practices related to subscriptions, memberships and other recurring-payment programs. The FTC just issued a notice of proposed rulemaking as part of its ongoing review of its 1973 Negative Option Rule—one of the primary guides for the FTC's enforcement focus.

Negative option arrangements include "free trial" programs that automatically convert to paid subscriptions, and "automatic renewals" which allow sellers to unilaterally renew a consumer's paid subscription when it expires unless the consumer affirmatively cancels by a certain date. The FTC considers these marketing practices a renewed enforcement priority.

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