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ARTICLE · 03 JULY 2019

Grubhub Orders Up More TCPA Tsouris

BakerHostetler
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Grubhub is an ambitious company. Founded in 2004, it had gobbled up its main competitor, Seamless, by 2013; it went public

United StatesConsumer Protection
Alan Friel
Alan Friel
Linda Goldstein
Linda Goldstein
Amy Ralph Mudge
Amy Ralph Mudge
Randal M. Shaheen
Randal M. Shaheen
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Class action plaintiff says the calls never slowed down, despite direct requests

Unchecked!

Grubhub is an ambitious company. Founded in 2004, it had gobbled up its main competitor, Seamless, by 2013; it went public, and set about a string of acquisitions in the online delivery space that consumed an additional eight competitors by 2018. This is a company that's very sure of the moves it makes.

Perhaps too sure?

A recent Telephone Consumer Protection Act (TCPA) class action filed by Georgia consumer Donna Marshall says that despite her requests to the contrary, Grubhub continued to pester her with "dozens – or possibly even hundreds" of calls.

The topics of the calls, which were logged on her voice mail, ranged from requests for order confirmation to requests for her holiday hours over Memorial Day.

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