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ARTICLE · 22 JULY 2021

FTC Brings Action Alleging False PPE Delivery Claims

Perkins Coie LLP
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The Federal Trade Commission (FTC) recently announced additional claims against defendant Frank Romero (dba Trend Deploy), alleging that certain PPE sale operations violated the Mail Order Rule and the FTC Act.

United StatesConsumer Protection
Mark S. Goodrich
Mark S. Goodrich

Key Takeaways:

  • The Federal Trade Commission (FTC) is actively using the COVID-19 Consumer Protection Act to protect consumers, with a new case alleging the defendant failed to timely deliver masks and failed to process refunds or cancellation requests. The complaint also alleges the defendant promised N95 masks but delivered cloth masks instead.
  • The FTC's Mail Order Rule requires a seller to notify customers when a delay is discovered, make adjustments to website content to give appropriate notice, and offer the right to cancel with an adequate refund.

The Federal Trade Commission (FTC) recently announced additional claims against defendant Frank Romero (dba Trend Deploy), alleging that certain PPE sale operations violated the Mail Order Rule and the FTC Act, including the following set forth in the complaint:

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