Navigating Microsoft License Verification Audits

Microsoft, like other software publishers, routinely audits customers to help ensure that it is protecting the value of its intellectual property. Microsoft verifies its customers' compliance using several methods.

1. Microsoft License Verification (also, Software Asset Management "SAM" request).

In a SAM request, Microsoft assigns a third party to reach out to a customer to confirm compliance, with Microsoft paying the third party's fees. This type of audit does not seek a penalty for past infringement or copyright damages, but many customers are required to purchases licenses at the end of the process.

Companies may have their own SAM processes in place, designed to ensure the company is fully compliant. Such companies often regularly conduct internal audits. Companies that regularly review their own compliance and verify with certified Microsoft SAM providers may choose to decline to participate in Microsoft's SAM process.