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ARTICLE · 28 OCTOBER 2022

Warning About Use Of Emotional Analysis Technology

Preiskel & Co
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On 7 October 2022, the Information Commissioner's Office (ICO) has posted a news alert regarding the risks from use of biometric technologies. The alert provides a warning that the ICO views...

United KingdomTechnology
Preiskel & Co
Preiskel & Co
Jose Saras
Jose Saras
Joanna Coombs-Huang
Joanna Coombs-Huang

On 7 October 2022, the Information Commissioner's Office (ICO) has posted a news alert regarding the risks from use of biometric technologies. The alert provides a warning that the ICO views the use of certain emotional analysis technologies as more risky than traditional biometric technologies. This is because the ICO does not deem the current algorithms as sufficiently developed to detect accurate emotional cues. This is seen by the regulator as holding the potential for the risk of systemic bias, inaccuracy and even discrimination.

The emotional analysis technologies currently being flagged by the ICO are those that collect, store and process the range of personal data, including subconscious behavioural or emotional responses, and in some cases, special category data. Deputy Commissioner, Stephen Bonner has been quoted: [...] "While there are opportunities present, the risks are currently greater. At the ICO, we are concerned that incorrect analysis of data

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