Navigating The Risks Of AI In The Workplace

AI is now all around us, and new improvements have made it even more powerful and easy to use. However, as AI becomes more common in the workplace, there's a risk that it could be used unfairly. It is crucial for employers to ensure that they are adopting the use of AI in a fair and responsible way.

The pitfalls of AI are highlighted in the case of Manjang v Uber Eats. This claim was brought to an Employment Tribunal after an Uber Eats driver claimed that facial recognition software on the Company's app was indirectly discriminatory.

Facts

In March 2020, Uber Eats introduced a facial recognition system to their app which required workers to provide a real-time photograph of themselves as verification in order to access the app. This photograph was then automatically checked against the driver's profile picture. Access to the app was required for the driver to complete their work.