Digital Transformation Of The Social Housing Sector

How many times have we heard that digitalisation will transform our lives, only to find that the promise of digital nirvana has feet of clay? Colin Sales, Managing Director of 3C Consultants would suggest otherwise: it's not the technology at fault but the way it is implemented and embraced by the recipient organisation.

Again, this may sound familiar but Colin is a fervent advocate of the 'keep it simple' principle and, in the work 3C has done with a number of housing associations, has proved that digitalising services and operations does not have to be a painful process providing the project is approached methodically, and keeping the objective of the exercise firmly in sight.