Log in or register
Share on LinkedInShare on LinkedIn

ARTICLE · 13 DECEMBER 2024

Top Tips: Handling Negative Press

Devonshires Solicitors LLP
Devonshires Solicitors LLP
Contributor
Devonshires Solicitors LLP

Devonshires Solicitors LLP

Recognised as industry leaders, with roots that date back to 1841, we have a deep understanding of...

View firm profile
Explore more from Devonshires Solicitors LLP

It is easy to think of recent examples of people/organisations handling negative press poorly, in a way that has served only to worsen the situation; here are my top tips to try and avoid that.

United KingdomMedia, Telecoms, IT, Entertainment
Nikki Bowker
Nikki Bowker

It is easy to think of recent examples of people/organisations handling negative press poorly, in a way that has served only to worsen the situation; here are my top tips to try and avoid that.

  1. Try to avoid reacting emotionally: the adage act in haste, repent at leisure can ring true here. Your first instinct may be, understandably, to go on the offensive, including issuing a total denial/rebuttal. Making a statement which is later proven to be incorrect or incomplete can do far more harm than taking the time to investigate and making a complete statement later or indeed deciding to make no statement at all, hopefully allowing the news to blow over.

  2. Categorise the story: is it factually inaccurate, misleading/lacking balance, defamatory and/or does it represent a breach of confidence or privacy?

We operate a free-to-view policy, asking only that you register in order to read all of our content. Please login or register to view the rest of this article.

Register for freeORLog in

View source

Related Articles

Legal Intelligence Newsletters: sign up for the latest legal and regulatory news on your chosen topics

Read more about

Related Comparative Guides

See more popular content from

Article

Evolution Delivered: What Regulation (EU) 2026/2202 Means For EU261 Reform

The European Union has enacted its most comprehensive overhaul of passenger rights legislation in over twenty years, introducing significant operational changes for airlines while maintaining the core architecture of the existing compensation framework. With implementation required by October 2027, carriers face expanded obligations around automatic reimbursements, rerouting rights, and assistance provisions, alongside new clarity on extraordinary circumstances and claims procedures.
European UnionMedia, Telecoms, IT, Entertainment
Burges Salmon LLP
Burges Salmon LLP
Article

The EU Kids Act: Not Just A Social Media Ban, And Not Just An EU Problem

The European Commission has proposed the EU KIDS Act, a comprehensive regulation that extends far beyond a simple social media ban for under-13s. This ambitious framework introduces tiered age-based restrictions, safety-by-design obligations across digital services including AI chatbots and online games, and mandatory certified age-verification systems. With potential fines reaching 6% of global turnover and enforcement mechanisms piggybacking on existing DSA machinery, organisations offering digital servic
European UnionMedia, Telecoms, IT, Entertainment
Burges Salmon LLP
Burges Salmon LLP
Article

EU Kids Act: What Do The Planned Age Restrictions And Safety Requirements For Minors Online Mean For Providers?

The European Commission has proposed the EU KIDS Act, introducing comprehensive restrictions on minors' access to social media and video-sharing platforms while imposing extensive online safety requirements across digital services. This landmark legislation will require businesses to implement safety-by-design frameworks, age verification systems, and guardian controls, with particularly stringent compliance obligations for Very Large Online Platforms that must prove their services are safe through independ
European UnionMedia, Telecoms, IT, Entertainment
Winston Taylor
Winston Taylor
Article

HFSS: ASA Rulings Provide Clarity On Where “brand Advertising” Ends And Product Advertising Begins

The UK's Advertising Standards Authority has issued new guidance on how it will enforce restrictions on advertising less healthy food and drink products online and on television. Through several July 2026 rulings involving major brands like M&M's, Domino's, and KFC, the ASA clarified when the 'brand advertising exemption' applies and when product imagery crosses the line into depicting specific restricted products.
United KingdomMedia, Telecoms, IT, Entertainment
RPC
RPC
Article

Manchester City Decision: A Landmark Moment For Sports Regulation

The independent Commission's findings against Manchester City FC for serious breaches of Premier League financial rules have sparked crucial debates about transparency, disciplinary processes, and the future of sports regulation. This landmark decision raises fundamental questions about how sporting bodies balance fairness, consistency, and regulatory discretion when enforcing financial compliance rules. The case's implications extend far beyond football, offering insights into regulatory frameworks, sancti
United KingdomMedia, Telecoms, IT, Entertainment
Olliers Solicitors
Olliers Solicitors
Article

Advertising In ChatGPT: What Retailers Need To Know

OpenAI's integration of advertisements into ChatGPT marks a significant shift in how retailers can reach consumers through conversational AI. As this emerging channel offers contextual relevance at moments of genuine purchasing intent, retailers must navigate complex advertising regulations, data protection requirements, and sector-specific rules to ensure compliance while capitalizing on this novel marketing opportunity.
United KingdomMedia, Telecoms, IT, Entertainment
Browne Jacobson LLP
Browne Jacobson LLP