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ARTICLE · 29 NOVEMBER 2022

Ofcom Publishes New Rules For Telecoms Providers To Combat Scam Calls

Preiskel & Co
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New regulations for telecoms providers were revealed by Ofcom on 15 November in order to tackle increasing scam calls and scammers using the identity of a caller for fraudulent purposes.

United KingdomMedia, Telecoms, IT, Entertainment
Jose Saras
Jose Saras
Xavier Prida
Xavier Prida

New regulations for telecoms providers were revealed by Ofcom on 15 November in order to tackle increasing scam calls and scammers using the identity of a caller for fraudulent purposes. The new rules are specifically intended to enhance the accuracy of calling line identification (CLI) data.

CLI data

CLI data consists of the caller's identity along with a privacy marking, which shows whether the number can be shared with the recipient of the call. CLI data is exchanged between communications providers when connecting and routing a call and can similarly be used in regulatory and enforcement action, including to detect sources of so-called nuisance calls.

For example, the misuse of CLI data may make an overseas call appear to come from within the UK or to be from a well-known company. These calls expose impacted callers to reveal sensitive information or even make payments.

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