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ARTICLE · 02 OCTOBER 2009

The Joy Of Negotiation

Centre for Effective Dispute Resolution (CEDR)
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How to persuade clients to negotiate (and that they might enjoy it!)

United KingdomLitigation, Mediation & Arbitration
Isabel Phillips
Isabel Phillips

How to persuade clients to negotiate (and that they might enjoy it!)

In 1906, Jack B. Yeats wrote an article for The Guardian describing the Flat Iron Market in Manchester:

"Here you do not stand sourly while a pale-faced short-tempered shopman whirls your purchase into a dexterously twisted screw of pale brown paper and sends your money trundling in a globe along naked wires. No; here before you make a purchase you can slap and thump a thing, and abuse and sneer at it, and the man behind the stall will slap and thump it too, and praise it; and at last you'll get the price down to near to what he will take and you will give. Then perhaps some old split-the-differ of the market rolls up and makes a bargain between you. Oh, you can enjoy buying in the Flat Iron Market."

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