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ARTICLE · 20 AUGUST 2020

Growing Pains, Or: Release Notes - 26th June 2020

Safecall
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Regrettably, I'm having to start this post with an apology.

United KingdomEmployment and HR
&nbsp Safecall
&nbsp Safecall
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Regrettably, I'm having to start this post with an apology.

We undertook (what was supposed to be) a routine deployment over Wednesday evening, and encountered some issues. This led to us taking the system offline on Thursday morning and coming back online Friday afternoon.

Since launching the system in March 2019 we have made over 70 successful deployments without issue. Rest assured we will be working hard to ensure that there is no repeat.

But there is some good news, and two really exciting new features are now available. You see, three months ago, I said that we will be focusing effort on our Case Management functionality.

As part of this refocusing I've been having conversations with a mix of our client base; old, new, and soon-to-be. After a few discussions we kept returning to a common thread, one which can be summed up as:

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