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ARTICLE · 14 APRIL 2010

Centrica v Accenture

SJ Berwin LLP
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DRAFTSMEN BEWARE: ‘STANDARD’ exclusion clauses might not always provide the protection that is expected.

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Andrew Shindler
Andrew Shindler
Paul Taker
Paul Taker

DRAFTSMEN BEWARE: 'STANDARD' exclusion clauses might not always provide the protection that is expected. This article focuses on Field J's recent judgment in GB Gas Holdings Ltd (Centrica) v Accenture (UK) Ltd & ors [2009].

GB Gas Holdings is a subsidiary of Centrica, and a supplier of gas and electricity to residential customers in England and Wales (Centrica). Accenture's business is as a global management consulting, technology services and outsourcing provider.

Although Centrica itself had several elements, Field J's analysis of whether the losses suffered by Centrica in respect of the defective customer billing system provided by Accenture were direct or indirect is of particular interest.

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