Dubai Customs Cross-Border E-Commerce Procedures

Customs Procedures for Cross-Border E-Commerce

In line with the Dubai Digital Transactions Strategy and Dubai E-Commerce Strategy, which aim to strengthen Dubai’s position as a global capital of the new economy and a global logistics hub for the region, foster a flexible business environment for investors, enhance government integration with the private sector, and leverage the emirate’s logistical advantages, Dubai Customs has established the following customs procedures for cross-border e-commerce:

Registration:

Companies wishing to engage in e-commerce activities must register and add the activity to the customer registration system with Dubai Customs. Logistics companies, express courier companies, and postal service providers are also permitted to clear goods for the companies they have contracted with, provided that they are registered and the relevant activity is added to the customer registration system with the Department.