The Central Bank Regulation No. 29/2011 On Bank Loans &
Other Services Provided to Individual Customers regulates the
relationship between banks (conventional and Islamic) and finance
companies on the one hand, and their individual customers on the
other, in a more transparent manner, so as to boost confidence in
banks and finance companies and enhance credibility of the banking
system.
What is a personal loan?
Under Central Bank Regulation No. 29/2011, personal loan is
defined as a loan that is given to individual customers, where
repayments are made out of salary and end of service indemnity
and/or any other verifiable regular income from a well- defined
source.
A bank or a finance company must not provide personal loan above
twenty times the salary or the total income of the borrower.
Additionally, the repayment period must not exceed 48 months. In
order to ensure that the monthly installments deducted for
repayment of this loan and resulting interest are