It's common among UAE residents to ask for a refund for the
products and services that they feel were not good. This week in
The National, I explained the different instances concerning refund
policy such as refund for unsatisfied sessions from a personal
trainer, a refund about the product purchase from an international
online retailer and the stores that has no refund policy.
Before subscribing to any service provided by a personal
trainer, there should be a set of standards that can be compare
between the service agreed upon and the service received. If such
service is not provided in a correct way, then the customer may ask
for a full refund. However, such a matter is not easy to prove, as
the matter is related to unwritten facts about the service and how
it was provided.
