Changes Made To The Regulation On The Methods For Remote Identification

The Regulation on the Changes to the Regulation on the Methods for Remote Identification to be Used by Banks and the Establishment of Contractual Relationships in Electronic Environment ("Regulatory Amendment"), which will closely affect the banking ecosystem, was published in the Official Gazette on May 25, 2023.

What Has Changed with the Regulatory Amendment?

• Additions have been made to the general principles that must be complied with before conducting the remote identification process, including persons with disabilities.

In the remote identification process to be carried out for disabled people within the scope of the additions made to the general principles, controls will be made considering the situation of disabled people. It is also among the additions that disabled people can get help from another person during the video call stage for remote identification. However, the customer representative must also take photographs or screenshots of the