Log in or register
Share on LinkedInShare on LinkedIn

ARTICLE · 05 OCTOBER 2020

ICTA's Decision On Consumer Complaints Regarding Obtaining Approval/Consent For Instant Notifications

ELIG Gürkaynak Attorneys-at-Law
ELIG Gürkaynak Attorneys-at-Law
Contributor
ELIG Gürkaynak Attorneys-at-Law

ELIG Gürkaynak Attorneys-at-Law

ELIG Gürkaynak Attorneys-at-Law is an eminent, independent Turkish law firm based in Istanbul. The...

View firm profile
Explore more from ELIG Gürkaynak Attorneys-at-Law

The Information and Communication Technologies Authority ("ICTA") rendered a board decision numbered 2020/DK-THD/084 ("Decision") regarding instant notifications.

TurkeyMedia, Telecoms, IT, Entertainment
Gönenç Gürkaynak
Gönenç Gürkaynak
Can Yildirim
Can Yildirim
Noyan Utkan
Noyan Utkan
Simge Alatan
Simge Alatan
Author LinkedIn connections

The Information and Communication Technologies Authority ("ICTA") rendered a board decision numbered 2020/DK-THD/084 ("Decision") regarding instant notifications (such as pop-up, push notification etc.) sent to subscribers' device screens due to the consumer complaints, on March 24, 2020. The Decision sets certain obligations on operators who are willing to offer consumers services which have legal and financial consequences (e.g. tariff change, tariff sale, commitment, consent on processing of personal data, etc.) and where approval and/or consent is obtained from consumers through instant notification screens (such as pop-up, booster, push notifications and etc.) sent via SIM applications, internet websites, mobile applications and similar mediums.

We operate a free-to-view policy, asking only that you register in order to read all of our content. Please login or register to view the rest of this article.

Register for freeORLog in

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

Related Articles

Legal Intelligence Newsletters: sign up for the latest legal and regulatory news on your chosen topics

Read more about

Related Comparative Guides

See more popular content from

Article

Türkiye E-Commerce Outlook 2025

Turkey's e-commerce sector reached a historic milestone in 2025, with transaction volumes surging to TRY 4.57 trillion and digital commerce now representing nearly one-fifth of all trade activity. The Ministry of Trade's comprehensive report reveals how artificial intelligence integration, rapid delivery models, and shifting consumer demographics are fundamentally reshaping the nation's retail landscape and economic structure.
TurkeyMedia, Telecoms, IT, Entertainment
Universal Hukuk | Law & Consultancy
Universal Hukuk | Law & Consultancy
Article

New Regulatory Framework For Social Media And Digital Games In Turkey

The Act on Amendments to the Social Services Act and Certain Other Acts (Law No. 7578) (the "Act") was published in the Official Gazette on 1 May 2026, establishing a framework addressing both social media platforms and digital games in Turkey. On the social media front, the Act prohibits social network providers from offering services to children under the age of fifteen and mandates the implementation of age verification measures to enforce this prohibition.
TurkeyMedia, Telecoms, IT, Entertainment
Balcioglu Selçuk Eymirlioglu Ardiyok Keki Attorney Partnership
Balcioglu Selçuk Eymirlioglu Ardiyok Keki Attorney Partnership
Article

A New Era For Digital Gaming Platforms: Key Amendments To Law No. 5651

Turkey has introduced comprehensive amendments to Law No. 5651, establishing the country's first sector-specific regulatory framework for digital gaming platforms. The new legislation imposes obligations on gaming platforms including age rating requirements, mandatory appointment of Turkish representatives, parental control tools, and information disclosure to authorities, backed by a graduated system of administrative fines and bandwidth restrictions for non-compliance.
TurkeyMedia, Telecoms, IT, Entertainment
Paksoy
Paksoy
Article

Bill Introducing An Authorisation And Supervision Framework For Foreign Digital Accommodation Platforms Submitted To Parliament

A new bill submitted to Turkey's parliament establishes a comprehensive regulatory framework requiring foreign digital accommodation platforms to obtain authorization, appoint local representatives, and comply with strict operational requirements including commission caps and service restrictions. The legislation introduces significant penalties for non-compliance, including access blocking and substantial fines for platforms operating without proper certification.
TurkeyMedia, Telecoms, IT, Entertainment
KST LAW
KST LAW
Article

A New Era For Children And Gaming In Turkey: Understanding Law No. 5651’s 2026 Amendments For Providers And Platforms

On April 2 2026, the Turkish Grand National Assembly’s (“TBMM”) Health, Family, Employment, and Social Affairs Commission approved a transformative set of amendments to Law No. 5651 on the Regulation of Publications on the Internet and Combatting Crimes Committed by Means of Such Publications (“Law No. 5651”), which were published in the Official Gazette of May 1, 2026.
TurkeyMedia, Telecoms, IT, Entertainment
ELIG Gürkaynak Attorneys-at-Law
ELIG Gürkaynak Attorneys-at-Law
Article

New Online Safety And Gaming Platform Rules

Recent amendments have been introduced to Law No. 5651 on the Regulation of Broadcasts via the Internet and Combating Crimes Committed Through Such Broadcasts (Law No. 5651) through the Law on Amendments to the Social Services Law and Certain Laws, which was published on 1 May 2026. For the first time under Turkish legislation, the concepts of game platform, game distributor, and game developer have been expressly defined. In addition, new online safety obligations have been imposed on social network providers.
TurkeyMedia, Telecoms, IT, Entertainment
Kolcuoglu Demirkan Koçakli
Kolcuoglu Demirkan Koçakli
Article

A New Era For Children And Gaming In Turkey: Understanding Law No. 5651’s 2026 Amendments For Providers And Platforms

On April 2 2026, the Turkish Grand National Assembly’s (“TBMM”) Health, Family, Employment, and Social Affairs Commission approved a transformative set of amendments to Law No. 5651 on the Regulation of Publications on the Internet and Combatting Crimes Committed by Means of Such Publications (“Law No. 5651”), which were published in the Official Gazette of May 1, 2026.
TurkeyMedia, Telecoms, IT, Entertainment
ELIG Gürkaynak Attorneys-at-Law
ELIG Gürkaynak Attorneys-at-Law
Article

Turkish Competition Board Finds No Infringement In A101 And CarrefourSA Parallel Pricing Investigation

The investigation originated from a series of consumer complaints submitted from late 2023 onwards, which pointed to identical or closely aligned prices for products such as eggs, yoghurt, rice, butter and wafers across several national grocery retailers. The complaints also alleged that price increases were frequently implemented on the same or nearby dates.
TurkeyAntitrust/Competition Law
ELIG Gürkaynak Attorneys-at-Law
ELIG Gürkaynak Attorneys-at-Law
Article

Navigating The AXA/Denizbank Decision: The Boundaries Of Exclusivity, Non-Compete, And No-Poaching Obligations In Bancassurance Agreements

The Turkish Competition Board’s (“Board”) recent decision involving the negative clearance and exemption application of AXA Sigorta AŞ (“AXA”) concerning the Non-Life Insurance Agency Agreement (“Agreement”) concluded with Denizbank AŞ (“Denizbank”) and Deniz Finansal Kiralama AŞ (“DFK”) serves as an important decision in Turkiye’s non-life insurance and bancassurance markets (“Decision”).
TurkeyCorporate/Commercial Law
ELIG Gürkaynak Attorneys-at-Law
ELIG Gürkaynak Attorneys-at-Law