The regulation of unsolicited commercial communications
1. How does national law regulate the making of unsolicited
telephone calls for marketing purposes?
Electronic commercial communications are regulated by the Law on
the Regulation of Electronic Commerce numbered 6563 (E-Commerce
Law), which came into force on 1 May 2015, along with the
Regulation on Commercial Communication and Electronic Commercial
Messages (Commercial Communication Regulation). The E-Commerce Law
defines electronic commercial communications as messages with
commercial purposes sent via telephone calls, call-centres, fax,
auto diallers, smart voice recorders, email or SMS. The law covers
natural or legal person service providers and intermediary service
providers that send those messages while performing electronic
commercial activities.
