Log in or register
Share on LinkedInShare on LinkedIn

ARTICLE · 18 JANUARY 2024

Aggravated Scrutiny For Consumer Reviews

Gün + Partners
Gün + Partners
Contributor
Gün + Partners

Gün + Partners

We are one of the oldest and largest law firms in Turkey and are considered internationally to be...

View firm profile
Explore more from Gün + Partners

Consumer reviews are of great importance in online shopping as they enable consumers to form their opinion in terms of the features and quality of the products...

TurkeyMedia, Telecoms, IT, Entertainment
Baran Güney
Baran Güney
Göksu Ayçıl Altınok
Göksu Ayçıl Altınok
Author LinkedIn connections

Consumer reviews are of great importance in online shopping as they enable consumers to form their opinion in terms of the features and quality of the products or services that they consider purchasing and the care and professionalism the sellers and providers present to consumers.

Due to the decisive impact of consumer reviews on consumers' shopping preferences, the Regulation on Commercial Advertising and Unfair Commercial Practices ("Regulation") were amended on February 1, 2022 with inclusion of Article 28/B and 28/C setting out the basic procedures and principles regarding the making and publication of consumer reviews and consumer complaints. In line with this rationale, the Advertisement Board in its meeting dated 12.09.2023 and numbered 337 adopted the Guideline on Consumer Reviews ("Guideline") in order to guide advertisers, advertising agencies, media organizations and all persons, institutions and organizations related to advertising with respect to the

We operate a free-to-view policy, asking only that you register in order to read all of our content. Please login or register to view the rest of this article.

Register for freeORLog in

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

View source

Related Articles

Legal Intelligence Newsletters: sign up for the latest legal and regulatory news on your chosen topics

Read more about

Related Comparative Guides

See more popular content from

Article

Türkiye E-Commerce Outlook 2025

Turkey's e-commerce sector reached a historic milestone in 2025, with transaction volumes surging to TRY 4.57 trillion and digital commerce now representing nearly one-fifth of all trade activity. The Ministry of Trade's comprehensive report reveals how artificial intelligence integration, rapid delivery models, and shifting consumer demographics are fundamentally reshaping the nation's retail landscape and economic structure.
TurkeyMedia, Telecoms, IT, Entertainment
Universal Hukuk | Law & Consultancy
Universal Hukuk | Law & Consultancy
Article

New Regulatory Framework For Social Media And Digital Games In Turkey

The Act on Amendments to the Social Services Act and Certain Other Acts (Law No. 7578) (the "Act") was published in the Official Gazette on 1 May 2026, establishing a framework addressing both social media platforms and digital games in Turkey. On the social media front, the Act prohibits social network providers from offering services to children under the age of fifteen and mandates the implementation of age verification measures to enforce this prohibition.
TurkeyMedia, Telecoms, IT, Entertainment
Balcioglu Selçuk Eymirlioglu Ardiyok Keki Attorney Partnership
Balcioglu Selçuk Eymirlioglu Ardiyok Keki Attorney Partnership
Article

A New Era For Digital Gaming Platforms: Key Amendments To Law No. 5651

Turkey has introduced comprehensive amendments to Law No. 5651, establishing the country's first sector-specific regulatory framework for digital gaming platforms. The new legislation imposes obligations on gaming platforms including age rating requirements, mandatory appointment of Turkish representatives, parental control tools, and information disclosure to authorities, backed by a graduated system of administrative fines and bandwidth restrictions for non-compliance.
TurkeyMedia, Telecoms, IT, Entertainment
Paksoy
Paksoy
Article

Bill Introducing An Authorisation And Supervision Framework For Foreign Digital Accommodation Platforms Submitted To Parliament

A new bill submitted to Turkey's parliament establishes a comprehensive regulatory framework requiring foreign digital accommodation platforms to obtain authorization, appoint local representatives, and comply with strict operational requirements including commission caps and service restrictions. The legislation introduces significant penalties for non-compliance, including access blocking and substantial fines for platforms operating without proper certification.
TurkeyMedia, Telecoms, IT, Entertainment
KST LAW
KST LAW
Article

A New Era For Children And Gaming In Turkey: Understanding Law No. 5651’s 2026 Amendments For Providers And Platforms

On April 2 2026, the Turkish Grand National Assembly’s (“TBMM”) Health, Family, Employment, and Social Affairs Commission approved a transformative set of amendments to Law No. 5651 on the Regulation of Publications on the Internet and Combatting Crimes Committed by Means of Such Publications (“Law No. 5651”), which were published in the Official Gazette of May 1, 2026.
TurkeyMedia, Telecoms, IT, Entertainment
ELIG Gürkaynak Attorneys-at-Law
ELIG Gürkaynak Attorneys-at-Law
Article

New Online Safety And Gaming Platform Rules

Recent amendments have been introduced to Law No. 5651 on the Regulation of Broadcasts via the Internet and Combating Crimes Committed Through Such Broadcasts (Law No. 5651) through the Law on Amendments to the Social Services Law and Certain Laws, which was published on 1 May 2026. For the first time under Turkish legislation, the concepts of game platform, game distributor, and game developer have been expressly defined. In addition, new online safety obligations have been imposed on social network providers.
TurkeyMedia, Telecoms, IT, Entertainment
Kolcuoglu Demirkan Koçakli
Kolcuoglu Demirkan Koçakli
Article

Data Protection And Privacy Law In Türkiye Key Developments And Predictions - 2026

This comprehensive report examines the evolving landscape of personal data protection in Türkiye, analyzing regulatory developments, enforcement trends, and emerging compliance challenges through 2025 and into the first half of 2026. The analysis covers the Turkish Personal Data Protection Authority's expanding guidance framework, significant enforcement actions totaling TRY 352.5 million in fines, and critical regulatory shifts including new cybersecurity legislation and constitutional court decisions
TurkeyPrivacy
Gün + Partners
Gün + Partners
Article

New Pricing Communiqué Following The New Pricing Decision For Medicinal Products For Human Use: Increase Of The Euro Conversion Rate To 65% Of The Previous Year’s Average And Details Of The Pricing Incentive For The First Equivalent/Generic Product

Turkey's pharmaceutical pricing system undergoes a major restructuring with the publication of the New Pricing Communiqué on August 29, 2026, implementing significant changes including increased Euro/TRY conversion rates, incentive mechanisms for first generic market entry, and the introduction of value-based pricing concepts. The new regulations establish detailed provisions for special product categories while leaving certain implementation details to future secondary legislation.
TurkeyFood, Drugs, Healthcare, Life Sciences
Gün + Partners
Gün + Partners
Article

Copyright Law In TÜRKİYE Key Developments And Predictions - 2026

The rapidly evolving digital ecosystem has transformed copyright law from a technical field into a central topic of economic and societal debate. This comprehensive review examines significant developments in Turkish copyright law as of 2025, exploring how artificial intelligence, digital content creation, press publishing rights, and the sports industry are challenging existing legal frameworks and reshaping the balance between right holders and users.
TurkeyIntellectual Property
Gün + Partners
Gün + Partners