It is no secret that E-commerce is growing at a rapid pace in
South Africa, especially during the COVID-19 pandemic. E-commerce
is the method of offering and procuring goods and services using
electronic means to transact, where such transaction involves the
exchange of commodities and information or data transfer between
consumers and businesses.
The strong growth in E-commerce can be accredited to the
introduction of various secure payment methods, increased mobile
penetration, consumers seeking convenience and a change in spending
habits that see more consumers moving into the online shopping
space.
Various laws govern different elements of E-commerce. The
Electronic Communications and Transactions Act ("ECTA")
acts as the primary legislation in the regulation of E-commerce in
South Africa to provide legal certainty on E-commerce and
electronic records. The ECTA facilitates and regulates electronic
communications and transactions, including issues relating
