There are three discernible levels for professional knowledge management of individuals education, training and continuous professional development.

MetLife's Institutional line of business asked experts to work with the eBusiness application development team to help it establish and build an integrated service portal. The new portal would provide a single point of access to all products and allow individuals to perform online self-service such as enrollment, benefit inquiry and other transactions using electronic signatures.

Standard distribution model for bancassurance proves very successful in the early stages. It enables banks to generate early profits. Much of that early success lacks durability, however, and most companies are now reassessing their entire strategies for this business.