Many neutrals may assume that they have little need for skills in drafting dispute resolution clauses.

A recent survey found that 90% of businesses have made customer experience (CX) their primary focus. While that statistic makes complete sense for most business interactions, one might wonder what bearing does it have on the mediation process?

A recent case heard before the U.S. Supreme Court, Young v. UPS (issued March 25, 2015), caught the attention of many women and employers as well.

The coronavirus pandemic has driven many companies into bankruptcy, including well-known names such as Brooks Brothers, Neiman Marcus, J.C. Penney, J. Crew and Hertz.

The world of health care has changed dramatically during the past two years. It was already experiencing various pressures, and with the arrival of the COVID-19 pandemic, existing problems...

In an age of entertainment news, compressed narratives and rushed judgments, the late radio broadcaster Paul Harvey offers an unexpected master class for mediators, advocates and decision-makers.

As of the end of 2020, according to the COVID Coverage Litigation Tracker maintained by the University of Pennsylvania Law School, there were 1,457 pending lawsuits between policyholders...

Dr. Anton Maurer's career as an international lawyer in or with respect to more than 65 countries has led to his recognition as a trusted neutral in jurisdictions such as China, Switzerland, India...

In recent years, plaintiff-side attorneys have increasingly relied on a strategy of "mass arbitration" to force companies into in terrorem settlements, whereby large numbers of claims are settled quickly...

In 1925, Congress enacted the Federal Arbitration Act (FAA) requiring courts to enforce agreements to arbitrate as valid contract provisions.

One of the most difficult issues in divorce litigation is the request by one parent to permanently relocate the children a great distance from the other parent.

The American Arbitration Association (AAA) and JAMS recently enacted mass arbitration rules as a way to resolve a large number of individual claims.

In this two-part podcast, Kwadwo Sarkodie and Charles Harris are joined by JAMS Chief Legal and Operating Officer, Kimberly Taylor, and Director of International Operations, Ranse Howell.

Over the years, alternative dispute resolution (ADR) has moved from the margins of legal practice to its center. According to the State of ADR 2026 report...

Navigating employment disputes across borders presents unique challenges for employers and employees alike. Legal frameworks, cultural sensitivities and ethical considerations can vary greatly...

In my previous article on AI in ADR, I emphasized both the opportunities and risks associated with the use of artificial intelligence in alternative dispute resolution (ADR) and suggested that it is possible to move too fast.

In a recent webinar, JAMS mediator and arbitrator Joseph Farina, Retired Judge, Eleventh Judicial Circuit of Florida, shared practical strategies for handling some of the toughest mediation challenges.

Unlike a jury, an arbitrator is rarely seeing anything for the first time. That changes everything. Experienced arbitrators have heard hundreds of experts—they recognize the theater, they spot the evasions, and they dislike witnesses who sacrifice credibility for advocacy.

In case you missed it: The conference report on the 12th Annual Dublin International Arbitration Day (November 2024) is out now! Read up on the insightful panels focusing on the intersection between arbitration...

For hundreds of years, the world’s sovereign nations refused to allow any other foreign sovereign to be sued in their courts without the sovereign’s consent. The guiding principle was “absolute sovereign immunity,” an outgrowth of the ancient legal precept rex non potest peccare, understood to mean “the king can do no wrong.” The principle also was recognized as wise foreign policy because it extended "grace and comity" to other sovereigns.