Collecting accounts is a crucial part of practice management and an essential part of the client relationship.

For some mid-size firms it is already too late but for those prepared to "swim out and meet this challenge" there exists real opportunity.

Law firms say they are innovating in how they charge clients, but the rubber has yet to hit the road. There is good news for law firm websites. There is a new series of non-differentiating phrases...

In Peter Drucker's words "the leader of the past knew how to tell... the leader of the future will know how to ask..."

The 2013 CBA Law Firm Leadership Conference is being held Nov. 4 and 5 in Halifax and is focused on the new economics facing law firms, with particular attention to mid-size Canadian firms.

Will the COVID-19 crisis be the catalyst required for meaningful change in the legal industry?

In full disclosure, I am not a medical Doctor, and this article's focus is the non-medical side effects of Covid.

While COVID-19 has changed the nature of the opportunities to empower your practice, it has not changed the basic premise that has and will always be the driver of growing your practice...

Not a new phenomenon but one that seems to be in vogue for small to medium size firms lately is jettisoning of senior lawyers and not always on the firms' initiative!

In late February 2018 I released a column titled "Recession Proofing – Why Now? Perhaps the Better Response is Why Not?" It struck a nerve with the legal industry.

Good budgeting helps "less be more" when it comes to monthly financial reporting.

In full disclosure, I am not a medical Doctor, and this article's focus is the non-medical side effects of Covid.

I have been told, and if recent inquiries are any indication, there has been a resurgence in the interest in Key Performance Indicators ("KPIs") among solo practitioners and small law firms.

For my July column I was initially thinking about a slightly different approach.

A simple definition of management is "the process of dealing with or controlling things or people". Over time a number of types of management have been identified.

In July 2016, I published a column titled "The Barbarians have passed the Gate" (http://www.appliedstrategies.ca/documents/barbarians.php).

Making New Year resolutions is one thing. Remaining resolute and seeing them through is quite another. – Alex Morritt, Impromptu Scribe

Yes, law firms appear to be facing a new "normal" arising due to the pandemic, generational changes, and heightened client self-awareness.

Too bad the legal profession could for once imitate life! The issue of pre-existing conditions is receiving heightened scrutiny by the public and may actually be dealt with in the not too distant future.

I hope that in this year to come, you make mistakes. Because if you are making mistakes, then you are making new things, trying new things, learning, living, pushing yourself, changing yourself, changing your world.