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Employees are increasingly using unauthorised AI tools at work, creating significant data protection and compliance risks for employers. This analysis explores the phenomenon of "shadow AI" - the use of unapproved AI applications outside an organisation's approved systems - and examines why HR teams handling sensitive personal data should be especially concerned about this growing workplace trend.

On 28 April 2026, the ICO published updated guidance on direct marketing using electronic mail to explain how charities can use the new "charitable purposes soft opt-in", which came into...