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Imagine strolling through the vibrant streets of Istanbul's Grand Bazaar, searching for that perfect Turkish coffee and sweet delights recommended by a friend.

The investigation was launched upon the application of the Turkish company Burda Bebek Ürünleri San. ve Tic., a domestic manufacturer.

The procedures and principles for protecting consumer rights and interests in the electronic communication sector are regulated by the Regulation regarding the Rights of Consumers in the Electronic Communication Sector.

Bilgi Teknolojileri ve İletişim Kurumu ("BTK") tarafından 18 Ocak 2022 tarihinde 31723 sayılı Resmi Gazete'de Elektronik Haberleşme Sektörüne İlişkin Tüketici Hakları Yönetmeliğinde Değişiklik Yapılmasına Dair Yönetmelik ("Güncel Yönetmelik") yayımlanmıştır.

COVID-19 salgininin tüketiciler nezdinde yarattigi olumsuz etkiden faydalanmak suretiyle piyasada faaliyet gösteren çesitli firmalar mesleki özenin gereklerine aykiri olarak maske,...

In terms of new phone service subscribers, their telephone lines will be deemed to be closed to make calls towards 888/989 numbers by default.

Article 8 of the Regulation on Commercial Advertisement and Unfair Commercial Practices ("Regulation") permits comparative advertisements under specific...

Regulation on Commercial Advertising and Unfair Commercial Practices ("Regulation") was amended in a way to include new measures and rules to regulate advertisements containing misleading price information...

The Communiqué aims to encourage consumers to use domestic products.

The Consumer Protection Law No. 6502 has been amended by the Law No. 7392 which was published in the Official Gazette on 01.04.2022.

The Guideline on Consumer Reviews ("Guideline"), enacted by the Advertisement Board at the meeting dated 12.09.2023 and numbered 337, has recently been published.

In 2024, significant changes and developments occurred regarding the administrative sanctions of the Advertisement Board.

On 1 February 2022, the Turkish Ministry of Commerce published significant amendments to the Commercial Advertising and Unfair Commercial Practices Regulation No. 20435...

The Information and Communication Technologies Authority ("Authority") published the Draft Principles and Procedures on the Resolution of Consumer and User Complaints by Operators and Service Providers ("Draft") on its official website on November 13, 2017, in order to obtain opinions and comment from the public and other stakeholders.

The Advertising Board ("Board") works to raise awareness about targeted advertising and deceptive commercial design practices, monitor international regulations and applications related to digital advertising...

Recent social and economic developments have brought with them the need to provide services to the masses.

Consumer Loan Agreements are regulated under Articles 22 -31 of the Consumer Protection Law numbered 6502 and entered into force on 28.05.2014 ("Law No.6502").