Dynamic pricing, scarcity markers, nudging, social proof and dark patterns. There are endless tactics to influence online buying decisions.

Dynamic pricing policies, scarcity indications, nudging, social proof, dark patterns. There are many tactics out there to influence online buying behavior.

Facebook heeft bijna tien jaar lang de wet overtreden bij de verwerking van persoonsgegevens van Nederlandse gebruikers.

A general health claim is in principle permitted, but only if it is immediately and clearly supported by a specific authorized health claim.

The Netherlands Authority for Consumers and Market has recently announced that it will further investigate six companies in the clothing sector because of possible misleading practices concerning sustainability claims.

Transparency International published a report "International principles for whistleblower legislation".

On 14 November 2024 the Court of Justice of the European Union (CJEU) delivered a judgment addressing a cornerstone in European consumer protection law: the pivotal concept of the "average consumer".

Earlier this month, the European Parliament announced that it adopted a resolution with recommendations to the European Commission on responsible private litigation funding.

The Dutch government, including the Dutch Authority for Consumers and Markets (ACM), is committed to support the Dutch economy, its businesses and citizens during the COVID-19 crisis.

Oneerlijke handelspraktijken zijn in essentie praktijken die de consument raken. De consument wordt door deze praktijken immers beperkt in het maken van een geïnformeerd...

Groen en plantaardig staat bij veel mensen in de belangstelling. Veel producten worden daarom in dat perspectief geportioneerd om mee te gaan met deze ontwikkeling.

De Autoriteit Consument en Markt (ACM) heeft in aanloop naar Black Friday en de feestdagen vastgesteld dat 75% van de onderzochte verkopers misleidende prijsvermeldingen hanteren.

The Dutch draft Implementation Decree for the revised Consumer Credit Directive was published for consultation on 22 December 2025. The decree provides further details on the creditworthiness...

The Amsterdam District Court has drafted preliminary questions for the CJEU regarding the validity of rent indexation clauses in Dutch residential leases that combine CPI-based increases with additional surcharges. These questions seek to clarify whether such combined mechanisms comply with EU consumer protection law, particularly concerning transparency, foreseeability, and fairness to tenants.