On 1 March 2019, the Luxembourg government approved a draft law to amend the Law of 14 August 2000 on e-Commerce.

Bill of Law 7646 ("Bill ") aims to increase protection of small and medium-sized suppliers against unfair trading practices by powerful buyers within the agricultural and food supply chains through...

On 20 May 2019, the European Union adopted two new directives on sales contracts for goods and digital content. The objective of these new directives

On 20 November 2017, the European Parliament, the Council of the European Union and the European Commission reached an agreement to end unjustified geo-blocking for consumers...

The new Law of 8 December 2021 transposes and integrates into the Luxembourg Consumer Code the requirements set out under the Directive (EU) 2019/770 dedicated to the supply of digital content and services ...

On 22 July 2022, the Commission de Surveillance du Secteur Financier (CSSF) published a notice to private consumers in the context of investment funds providing exposure to virtual assets...

The new Law of 8 December 2021 transposes and integrates into the Luxembourg Consumer Code the requirements set out under the Directive (EU) 2019/770 dedicated to the supply of digital content...

Bill of law 7650 ("Bill "), which was recently presented by the Government, aims to introduce a class action procedure allowing for the compensation of damages...

Remember when simply offering consistently good customer experiences was enough for companies to impress and retain their clients?

Companies operating in the EU may face additional class action systems across the EU once the EU Directive on Representative Actions is implemented.

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On 7 December 2020, we reported that the European Parliament adopted the Representative Actions Directive (RAD) on 24 November 2020. The RAD provides for one EU-wide procedural...

"Geo-blocking" designates the problem of customers not being able to buy goods and services from traders located in a different European Union Member State for reasons related to their nationality, place of residence or ...

"Get closer than ever to your customers. So close that you tell them what they need well before they realise it themselves."

On 12 September 2023, the EU Parliament adopted the Directive on Consumer Credits (CCD II), which will repeal Directive 2008/48/EC of 23 April 2008 on credit agreements for consumers (CCD I).

Bill of law 8648 (Bill) modifying the Luxembourg Consumer Code aims to implement Directive (EU) 2024/825 as regards empowering consumers for the green transition through better protection...

On 24 March 2023, a bill of law aiming, inter alia, at transposing Directive (EU) 2021/2167 on credit servicers and credit purchasers ("NPL Directive") into Luxembourg law ("Bill")...

Sustainability is a crucial asset for modern businesses, with 56% of European consumers being influenced by environmental factors to varying degrees when purchasing goods and services.

Products in the medical and pharmaceutical industry must fulfil the highest quality standards in order to ensure safety and efficacy for consumers.

Depuis le 3 décembre 2018, le Règlement (UE) 2018/302 visant à contrer le blocage géographique injustifié et d'autres ...