388 results found

A deceptive design pattern or dark pattern is a method employed by companies to make consumers do unintended things or to make it harder to do what they intended to do.

In July we published a briefing regarding the High Court judgement that found in favour of Care UK in relation to the lawfulness of a charge for administration fees.

AI Agents are transforming commerce by autonomously selecting goods, comparing prices, and initiating payments on behalf of consumers. This briefing explores the complex regulatory challenges and opportunities that agentic commerce presents for businesses, from contract formation and payment regulation to consumer protection and strategic partnerships.

The Fundraising Regulator has launched a consultation proposing new registration thresholds for free draw operators, requiring them to contribute 20% of ticket sales to charity—matching society lottery standards. These proposed changes follow the Government's publication of a Voluntary Code of Good Practice for Prize Draw Operators and could significantly impact how charitable free draws operate in the UK.

Writing for today's The Scotsman, BLM's Fiona McEwan examines the case of Hastings v Finsbury Orthopaedics Ltd and Another, which has already made Scottish legal history.

On 10 November 2021, the UK Supreme Court handed down the much-anticipated decision in Lloyd v Google, reversing the Court of Appeal's earlier finding that a loss of control over data, in breach of the Data Protection Act 1998, ...

Shein, the online fashion retailer, has today opened a pop-up store in Birmingham. The store has will be open for only a few days to help make a stronger connection between the brand and its customer base.

The Seventh Circuit Court of Appeals has found that an automated text messaging system that dials from a stored list of numbers ...

On 1 June 2023 the Motor Vehicle Block Exemption Order (MVBEO) came into force in the UK (referred to in the article "The Agency Model: Further Update" by Mark Gipson).

The European parliament has approved changes to the EU consumer protection rules, which govern online marketplaces and comparison services, such as eBay, Amazon, Skyscanner and Airbnb.

Since our last podcast in July 2025, which covered the key features of the UK's enhanced consumer protection regime introduced under the Digital Markets, Competition and Consumers Act...

In September 2021, the CMA released the Green Claims Code, which contains guidance aimed at helping businesses understand and comply with their existing consumer protection obligations...

The UK government has published its response to the consultation on implementing the new rules about subscriptions in the Digital Markets, Competition and Consumers Act 2024.

In the latest edition in our Future of Consumer series, our Milan office looks at the impact of the EU's "New Deal for Consumers" , with a particular focus on Italy.

On October 9, 2018, the Joint Committee of the European Supervisory Authorities published its 2019 Work Programme. EIOPA will Chair the Joint Committee in 2019.

On March 8, 2023, the French National Assembly breathed new life into class actions by passing a bill that harmonizes procedural aspects, encourages the initiation of proceedings, and serves...

The Law Commission, an independent organisation established to keep the law of England & Wales under review and recommend reform, has announced a review of the law...