389 results found

The UK's Competition and Markets Authority has secured a landmark High Court order against Emma Sleep for deploying misleading urgency tactics including fake countdown timers and exaggerated demand claims. This settlement establishes new standards for online retailers using scarcity messaging...

There has been a flurry of activity in recent months from the Financial Conduct Authority (FCA), with new duties and obligations on regulated firms and individuals on the horizon.

Facebook (owner of Instagram in the UK) has committed to a package of changes to tackle what the Competition and Markets Authority describes as "hidden advertising" on the Instagram platform.

Green claims are in vogue. One might say green is the new black, except that creates the impression this might be some passing trend. Here today, gone tomorrow.

On 18 November 2025, the UK's Competition and Markets Authority ("CMA") launched what it described as a "major consumer protection drive" targeting online sales tactics...

Yesterday the FCA published its eagerly-awaited Business Plan for 2021/22 (the "Plan"), its publication having been delayed from April due to the pandemic and it being Nikhil Rathi's...

In September 2021, the CMA released the Green Claims Code, which sets out new guidance for businesses marketing goods and services as environmentally-friendly.

In response to growing attention being paid to influencer marketing by regulators, as seen by the release of the ASA's influencer monitoring report and the DCMS Committee's Influencer Inquiry earlier this year, ...

On 8 October 2026, the Law Commission of England and Wales published its consultation on reforming the product liability regime under the Consumer Protection Act 1987 (CPA) (see our blogs here and here for background). The consultation closes on 14 January 2027, with final recommendations expected in late 2027.

Subscription contracts are increasingly popular across the economy, but research by the UK Government suggests that consumers currently spend around £1.6 billion per year on subscriptions they do not want...

The UK's new consumer protection regime equips the CMA with extensive new direct enforcement powers, establishes additional banned practices...

The DMCC Act 2024 grants the CMA enhanced enforcement powers for UK consumer protection, especially regarding subscription contracts. Traders face strict pre-contract information, reminder, and cancellation obligations, with penalties for non-compliance reaching £300,000 or 10% of global turnover.

In an exciting week for consumer credit lawyers, in addition to the consultation paper on the reform of the Consumer Credit Act 1974 (CCA)...

The Bill aims to deliver key aspects of the Leeds Reforms, drive modernisation of regulation of the financial services sector, enable growth, and make consumer protections and redress fit for the digital age.

On 14 May 2021, the FCA published Consultation Paper CP21/13 outlining much-anticipated proposals relating to the standards expected of regulated firms to ensure the protection of retail consumers.

On 25 April 2023, the UK government published the Digital Markets, Competition and Consumers Bill ("Bill"). Before the Bill becomes law, both Houses of Parliament will need to approve it and amendments are likely.

A recent case (16th August 2019) in the Competition Appeal Tribunal (CAT) – the UK's specialised competition law court – has put under the microscope