In the recent case of 405341 Ontario Limited v. Midas Canada Inc., the Ontario Court of Appeal affirmed that the Arthur Wishart Act applies to franchisees outside Ontario where parties choose Ontario law to govern their franchise agreement.

The creation of Public Safety and Emergency Preparedness Canada (PSEP) in Canada and the Department of Homeland Security (DHS) in the US are the most visible examples of security-related public sector upheaval that is impacting the North American business community.

Despite the presence of some elements suggesting an employment relationship between the employer and the agency workers, the sanitation employees took their direction entirely from the agency.

On March 11, 2009, the Office of the Superintendent of Financial Institutions Canada (OSFI) released the first revision to its Guideline B-10, "Outsourcing of Business Activities, Functions and Processes", since December 2003.

The Cross-Border Quarterly Report is a snapshot of transactional activity across the Canada-U.S. border.

Managed services are well established in many sectors and industries, but it took time for the legal industry to offer a true managed service model.

The Québec Court of Appeal in “Kansa General International Insurance Co. Ltd. (Liquidation de)” recently dealt with the impact a change in the scope of the work can have on a supplier’s insurance coverage under a professional responsibility insurance policy.

This article is the first in a four-part series that seeks to provide organizations with useful checklists to key components of outsourcing arrangements.

This is the second article in a four-part series that seeks to provide organizations with useful checklists to key components of outsourcing arrangements. We previously discussed ways that organizations can protect themselves at the end of an outsourcing through termination and repatriation terms and conditions.

You are the Human Resources Director for a Canadian-based IT company with affiliates and subsidiaries in numerous countries.

Les avocates de Stikeman Elliott Alethea Au et Victoria Hale ont récemment corédigé la contribution canadienne à la rubrique sur l'impartition de Lexology Navigator.

On March 11, 2009, the Office of the Superintendent of Financial Institutions of Canada (OSFI) released a revised version of Guideline B-10, Outsourcing of Business Activities, Functions and Processes.

It is crucial that the outsourcing services agreement include well-drafted, clear and specific remedies to address vendor service performance failures.

It would not be an exaggeration to say that a number of technology companies (and their customers) see Cloud Computing as an important development on the question of how to store ever increasing amounts of data at a reasonable price and at the same time permit the accessing of that data in an efficient manner.

Bill 54: Personal Information Protection Amendment Act, 2009 received Royal Assent on November 26, 2009 and will come into force by proclamation.

Mobile applications — or "apps" — are increasingly seen as the next must-have element of a company’s "virtual storefront," much like the corporate homepage was 15 years ago.

Outsourcing a function of your organization may make sense – perhaps you have difficulty in retaining or hiring the talent required to meet all of your organization's needs ...

In a development that affects organizations offshoring the processing of personal information, the Office of the Privacy Commissioner of Canada has recently issued "Guidelines for Processing Personal Data across Borders."

The Office of the Superintendent of Financial Institutions (OSFI) recently released the final version of its revised "Guideline B-10 on Outsourcing Business Activities, Functions and Processes" (Guideline).

The Office of the Superintendent of Financial Institutions (OSFI) recently released the final version of its revised "Guideline B-10 on Outsourcing Business Activities, Functions and Processes" (Guideline).