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On July 16, 2025, the minister of Justice of Québec released a draft regulation clarifying the obligations of manufacturers and merchants under the legal warranty of good working order...

In 2022, Health Canada introduced the Supplemented Foods Regulations to help better safeguard consumer health and safety while also providing a clear regulatory framework for supplemented foods.

The Court of Appeal confirmed that a pure question of law may be decided by the judge at the authorization stage and ruled on the relative effect of a judgment

On June 28, 2021, in the case of Hazan v. Micron Technology Inc. the Québec Superior Court dismissed an application for authorization to institute a class action alleging a conspiracy...

Traditionally, recourse under Canadian laws for excessive pricing was limited to provincial consumer protection legislation in a minority of provinces, given the lack of provisions addressing such conduct in the Canadian Competition Act.

Virtually every regulator engages in some form of consumer protection. Concerns relating to false billing, misleading advertising, and the failure to deliver products and services can be found in nearly...

The recent dismissal of a class action against Ford confirms the utility of summary judgment motions in class actions, particularly when the evidence advanced to support...

On October 5, 2023, Quebec's Bill 29 – An Act to protect consumers from planned obsolescence and to promote the durability, repairability, and maintenance of goods (the "Bill"; "Bill 29") received royal assent.

The Competition Bureau published its sixth volume of the Deceptive Marketing Practices Digest on April 17. The latest edition looks at the use of fake scarcity cues in online marketplaces...

After much anticipation, an Order in Council was recently issued fixing June 30, 2022 as the day the remainder of the Bank Act amendments comprising the new Financial Consumer Protection Framework for banks and...

On October 23, 2023, the Ministry of Public and Business Service Delivery (Ministry), presented Bill 142, the Better for Consumers, Better for Businesses Act, 2023...

On June 25, 2025, the Québec government adopted the final version of the regulation related to the right-to-repair provisions introduced by Bill 29: An Act to protect consumers from planned obsolescence...

On July 16, 2025, the Government of Québec published a draft regulation (the Draft Regulation) to amend the Regulation respecting the application of the Consumer Protection Act...

On December 3, 2013, the Federal government announced the launch of consultations on a comprehensive financial consumer code in Canada in an effort to create better protection for consumers of financial products.

Consumer AI services like chatGPT, Bing and Bard are chatbot-like tools that use language processing models based on AI technology to answer questions.

Behind every login screen is a rarely scrutinized but deeply consequential legal interaction: the clickwrap agreement. A clickwrap agreement is a digital contract where users signify their consent to terms and conditions by clicking a button or checking a box stating, "I agree".

Business customers of Telus cannot avoid the terms of a mandatory arbitration clause by joining a class action with consumers who are not bound by the clause.

On October 5, 2025, substantial amendments to the Québec Consumer Protection Act (QCPAA) and the Regulation respecting the application of the Consumer Protection Act (Regulation)...