The Abu Dhabi Global Market (ADGM) Registration Authority has
initiated a public consultation on its proposed Consumer Protection
Regulations 2025 (Consultation Paper No. 4 of
2025). These draft regulations aim to establish a
comprehensive consumer protection framework for retail products and
services within ADGM, introducing new obligations for retail
providers and strengthening consumer rights.
Purpose of the Proposed Regulations
The primary objective of these regulations is to enhance
consumer welfare and confidence in the ADGM retail market,
particularly given ADGM's recent expansion and the increasing
number of retail businesses operating under ‘Category
C' licenses.
The proposed regulations introduce a comprehensive set of
requirements for all ADGM-licensed or permitted entities engaged in
‘Category C' retail activities. To ensure
compliance, businesses will need to focus on several key
areas:
