Polish Competition And Consumer Protection Authority: Recommendations For Payment Service Suppliers

In response to the growing threat of fraud committed through online payment mechanisms, on October 23, 2024, the Polish Competition and Consumer Protection Authority ("UOKiK") presented recommendations for payment service providers titled "Actions to Reduce the Risk of Fraudulent Transactions". Although these Recommendations do not constitute a source of binding law, their adoption by the payment services industry can positively contribute to minimizing the scope of unlawful activities targeting consumers. Based on consumer complaints, UOKiK identified a set of risk factors—features provided to clients by payment service providers—that are most frequently exploited to carry out fraudulent transactions.