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ARTICLE · 10 SEPTEMBER 2026

A New Sanction Against Uber Based On Automated Decision-Making

The Dutch Data Protection Authority has imposed a record-breaking €824.99 million fine on Uber for violating GDPR Article 22 through automated decision-making systems that deactivate driver accounts without meaningful human intervention. This landmark enforcement action, stemming from a 2020 class-action complaint filed on behalf of 170 Uber drivers, marks the third and most severe penalty against the ride-sharing giant for data protection violations.

NetherlandsPrivacy

In 2020, the Human Rights League filed a class-action complaint with the CNIL on behalf of 170 Uber drivers. The company comprises UBER B.V., headquartered in Amsterdam, and UBER TECHNOLOGIES INC., based in San Francisco, U.S. Under the one-stop-shop mechanism, the Dutch Data Protection Authority (AP) handled the complaint in close cooperation with the CNIL.

As part of this proceeding, the AP has already imposed two penalties on Uber :

  • The first was a fine of 10 million euros for failing to provide drivers with information and to ensure they could exercise their rights, imposed on December 11, 20231;
  • The second, dated July 22, 2024, is a fine of 290 million euros for transferring personal data outside the European Union—in this case, to U.S. servers—without sufficient data protection safeguards2.

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