Introduction
While modern mass air travel has revolutionised global connectivity and tourism, one challenge has persisted throughout its development: flight disruptions and the rights afforded to passengers in such situations. July 2026 marks a significant moment for air passengers across the EU, with the EU institutions agreeing on a major legislative reform to Regulation (EC) No 261/2004. This reform seeks to strengthen and clarify existing passenger protections while also introducing additional rights aimed at improving the passenger experience during travel disruptions.
Application
Having been approved by the EU Council on 13 July 2026, the reform is expected to enter into force in August 2027, and shall apply to any airline operating flights within, to, or from the European Union, subject to the scope of the Regulation. Accordingly, airlines should begin planning and testing the necessary operational and structural changes required to ensure compliance with the new obligations