FOREWARD
Message from the Commissioner for Tax and Customs
The Strategic Plan for 2023-2025 That that we launched in April 2023 laid out on the way in which we deliver transformation. The objectives were very clear but at that time, the work needed seemed insurmountable.
Mr. Joseph Caruana
Commissioner for Tax and Customs
Now, here we are three years later, preparing to launch the next plan, and we can already look back at all that has been achieved with a real sense of pride.
One of the most important aspects of the transformation was for the Strategy to guide the MTCA over the coming years and to ensure that objectives were established and achieved in pragmatic and functional ways. It was based on two main approaches: the changes required for better internal operations; and those aimed at improving revenue collection and services.
