by Bank of Valletta
21st August 2023
MyProfile@BOV Goes Live
Bank of Valletta announced that it has launched an online portal
for the updating of personal customers records, enabling customers
to update their profiles at their convenience, without personally
going to a BOV Branch.
Over recent months, the Bank has embarked on an extensive
project to update customer records. "It is very important for
us to know our customers better. This makes this exercise a
necessary and essential one," explained Simon Azzopardi, Chief
Personal and Wealth Officer at Bank of Valletta. "The Bank
needs to have updated customer records that correctly reflect the
customer's current profile to ensure that it meets its
regulatory obligations and is in the best position to deliver the
best customer experience at every touch point. This also enables us
to protect customers from fraud and financial crime, whilst
facilitating future interactions, making them more efficient and
seamless."
