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ARTICLE · 17 APRIL 2023

Italy's Privacy Regulator Takes Action Against ChatGPT

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On March 31, 2023, Italy's privacy regulator (the "Garante"), announced an immediate temporary limitation on the processing of data of individuals residing in Italy...

ItalyTechnology

On March 31, 2023, Italy's privacy regulator (the "Garante"), announced an immediate temporary limitation on the processing of data of individuals residing in Italy by OpenAI's ChatGPT, the popular artificial intelligence (AI)-powered chatbot. The Garante expressed concerns that OpenAI has unlawfully processed people's data, lacks a system to prevent minors from accessing the technology, and, because of a computer bug, allowed some users to see titles from another active user's chat history, among other issues.

The Garante's order mentioned several areas of concern with ChatGPT, including allegations of the following: the lack of information provided to users whose data is collected by and processed through ChatGPT; the lack of an appropriate legal basis for the collection and processing of personal data for the purpose of training ChatGPT's underlying algorithms; the lack of an age verification protocol for ChatGPT users; and the inaccuracy of some of the data

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