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ARTICLE · 25 JULY 2024

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New Guidelines For Retention Of Emails

The Italian Data Protection Authority has adopted an updated version of a guideline document on email retention that it originally issued in December 2023, but which had been suspended.

ItalyPrivacy

The Italian Data Protection Authority has adopted an updated version of a guideline document on email retention that it originally issued in December 2023, but which had been suspended.

The document is entitled 'Computer programmes and services for email management in the workplace and metadata processing'. With this document, the Data Protection Authority states that it intends to provide employers with guidelines on how to manage employee email accounts, and further states that the measure introduces no new obligations or responsibilities.

Firstly, in order to clarify the scope of the measure, it defines the concept of email metadata (in place of the mere examples contained in the previous text). Metadata is the information automatically recorded in the logs generated by the server systems for managing and sorting emails, which may include sender and recipient email addresses, server IP addresses, sending (retransmission or reception) times, message size, the

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