Within the scope of a new directive published recently by the
database registrar at the Israeli Law, Information and Technology
Authority, entities, such as service-providers, that retain
recordings of telephone conversations or chat correspondence with
their customers will be forced to enable their customers (the
subjects of the information) to also access information of this
type. This according to the right of access prescribed in the
Privacy Protection Law and the regulations instituted by virtue
thereof.
The purpose of the directive, called "Application of the
Provisions of the Privacy Protection Law to the Right to Access
Voice Recordings, Videos and Other Digital Information," is to
clarify the way in which the registrar interprets the provisions of
the Privacy Protection Law, as it pertains to the right to access
"digital information," such as recorded telephone
conversations, chat correspondence, video calls and more.