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ARTICLE · 22 MARCH 2024

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Arthur Cox
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In Q4 2023 ComReg's Consumer Care team answered 3,065 consumer queries and managed 307 consumer complaints.

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COMREG NEWS

ComReg publishes new Adjudication Rules and Guidelines

Part 7 of the Communications Regulation and Digital Hub Development Agency (Amendment) Act 2023 confers new powers on ComReg to make findings of regulatory breach and to consequently impose administrative sanctions on operators. It also introduces a new adjudication regime, which permits the appointment of nominated independent adjudicators to make these enforcement decisions on behalf of ComReg and the conduct of oral hearings to determine such matters. ComReg has now published guidelines on the proposed adjudication mechanism and oral hearings and welcomes comments from stakeholders on both documents by Friday, 22 March 2024. The full documents can be found here and here.

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This article contains a general summary of developments and is not a complete or definitive statement of the law. Specific legal advice should be obtained where appropriate.

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