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ARTICLE · 24 DECEMBER 2025

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Resilience - Resilience Event Playbook

Today's complex and technologically dependent operating environment, combined with geopolitical uncertainty and environmental and climate changes, is creating new challenges for organisations.

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Today's complex and technologically dependent operating environment, combined with geopolitical uncertainty and environmental and climate changes, is creating new challenges for organisations. As a result, they are likely to face resilience events more frequently than ever before.

Although each resilience event may require a tailored response, a robust resilience framework enables organisations to respond swiftly and effectively, with clearly defined stakeholder roles and responsibilities.

The following playbook demonstrates how each component of the resilience framework can be applied in practice to restore normal operations with minimal disruption.

Event identification

Just as a resilience event can take many forms, there are also multiple ways it might come to the organisation's attention. For example:

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