The HCA has imposed a fine on Airbnb for failing to fully meet
its commitments concerning amendments to the information provided
to its customers in connection with the fees and costs of its
services.
The HCA launched proceedings against Airbnb in October 2016 on
the assertion that the information provided by Airbnb in connection
with its fees and costs was misleading to consumers. The procedure
was terminated in 2018 without establishing an infringement and
without imposing a fine as Airbnb undertook to meet voluntary
commitments that the HCA found sufficient to bring the
company's behaviour in line with the relevant legal
provisions.
Airbnb undertook, in particular, the following:
