After a number of years in the pipeline, Guernsey finally has a
new statutory framework for consumer protection and fair
trading.
The Trading Standards (Fair Trading) (Guernsey) Ordinance 2023
(Ordinance) came into force on 2 October 2023 providing consumers
with statutory rights when purchasing products, services and
digital content and prohibiting unfair trading practices. The
provisions of the Ordinance bear similarity to equivalent UK
legislation, in particular the Consumer Rights Act 2015. Its
provisions are also similar to Jersey's consumer protection
legislation including the Supply of Goods and Services (Jersey) Law
2009 and the Consumer Protection (Unfair Practices) (Jersey) Law
2018.
