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ARTICLE · 07 SEPTEMBER 2026

Update To French Insurance Code Regarding Time Limits For Claims Handling In “damage Insurance”

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France has enacted new legislation imposing strict time limits on insurers for handling property and casualty insurance claims, requiring offers or reasoned refusals within two to six months depending on expert involvement. The law mandates payment within 21 days of acceptance and grants the French Prudential Authority oversight powers, though implementation details await a forthcoming decree.

FranceInsurance

On 26 May 2026, the Act “on the simplification of economic life” (Act n°2026-403) was passed in the French Parliament. Its aim was to simplify relationships between economic actors, namely between small companies and banks or insurers.

The Act inserted a new article L. 121-18 in the Insurance Code that applies to “damage insurance”, in particular, property and casualty insurance.

It imposes strict time limits on the insurer for the handling of claims.

First, if the insurer appoints an expert to determine the cause and value of the loss suffered by the insured, the insurer must offer an indemnity or reject the claim with a letter explaining the grounds of the refusal within six months from the date of the notification of loss.

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