A whistleblowing hotline is a channel that allows
employees and others to confidentially alert an organisation about
suspicions of misconduct. It is an important tool
for reducing risks and building trust as it enables managers to
detect and act on possible misconduct at an early stage.
Whistleblowing hotlines also perform a preventive role as their
mere existence can make people think twice about committing acts of
fraud, corruption, harassment and other improper
practices. Whistleblowing hotlines were placed firmly in
the spotlight in 2002, when the Sarbanes-Oxley Act required all
listed American companies to have a channel and a process in place
for whistleblowing. At that time the regular platform was phone and
voice. This is why the term whistleblowing hotline is still
used today, even though it is just as likely to describe a
digital solution and a broader whistleblowing system. In this post
we will describe: