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ARTICLE · 25 OCTOBER 2013

Consumer Rights Set To Change In Europe

Morrison Foerster
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The consumer rights landscape in Europe will change later this year.

European UnionConsumer Protection
Alistair Maughan
Alistair Maughan
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The consumer rights landscape in Europe will change later this year. The European Union has issued a Consumer Rights Directive (CRD) to simplify and harmonise consumer protection legislation throughout the European Union. The EU's aim is to increase certainty, consumer protection and confidence and cross-border trade.

The CRD must be implemented into national laws by each EU member state by December 13, 2013. The CRD increases a consumer's rights where consumer goods are bought other than on retail premises – for example, where purchases are made online, from a catalogue or via online auction. It will apply to all such contracts concluded with EU-based consumers after June 13, 2014.

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